HAMPPUMAA CBD SUBSCRIPTION

FAQ

Hamppumaa CBD subscription are simple, customer friendly and easy to manage.

1. How does a CBD subscription work?

  • Go to the Hamppumaa website and select the product you want to order.
  • Choose the intervals at which you want your product to be delivered – this can be once a week, every 3 months, or anything in between.
  • Order normally, get at least a 35% discount and always the best price. You will receive an order confirmation directly to your email.
  • Your order will arrive quickly and with free delivery if the amount of the products is more than 75 euros.
  • You will receive a reminder email before your next shipment so you can easily manage your order.
  • When a new Shipment Date arrives, your product will automatically be purchased with the same information as the first time and a confirmation email will be sent to you.
  • You can manage your order at any time through your account on the Hamppumaa website.

2. How do I start a CBD subscription?

    • At the bottom of the page, select the product with the CBD content you prefer.
    • You then select the quantity and delivery frequency you want.
    • Then go to checkout to complete your order, after which you will receive an order confirmation in your email.

3. How does renewal work?

Your subscription will automatically renew at the beginning of each new subscription period unless you cancel. Before you renew, you will receive a reminder email with your details, charge amount, and date.

The subscription price for each renewal is the price in effect at the time of each renewal, including any additional discounts. You may opt out of automatic renewal or cancel your subscription for the remainder of the period at any time on the “Manage Orders” page of your Account on the Hamppumaa website or by contacting us.

4. How do I change the delivery frequency?

You can change the delivery frequency of your product at any time by contacting our customer service team at info (at) hamppumaa.fi or by calling +358 46 683 1898. In the future, you can manage the delivery status through your user profile.

5. What are the benefits of a CBD subscription?

    • You save time, effort and money
    • You save at least 35% on every purchase
    • You get fresh stuff, and you don’t have to store the products yourself in your home
    • You will receive regular support for sustainable well-being
    • Price Guarantee – You always get our best price, no matter what offers are currently valid
    • You will receive free shipping on your order if the amount of the products exceeds 75 euros
    • You can easily cancel your order at any time

6. How do I cancel my order?

If you wish to refuse your Hamppumaa CBD subscription, you may do so at any time through the Hamppumaa website. Just log in to your My Account and go to the Order tab.

7. Will I receive a reminder before renewing my order?

You will receive a reminder in your email 3 days before the due date of your next subscription. We also recommend that you mark Hamppumaa as a “safe sender” so that emails about your order do not go to your spam folder.

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